Right to Evict
Ambiente Apartments reserves the right to terminate the Guestsˈ stay without any refund obligations in case of a breach of the House Rules or in case of receiving serious complains about the Guest. Ambiente Apartments also reserves the right to refuse to provide an accommodation if on arrival the Guest is under the influence of alcohol or drugs or is behaving in a threatening, abusive or otherwise unacceptable manner.
By violation of the check-out rules, a cleaning fee in the amount of 20 EUR will apply and will be deducted from the security deposit.
Ambiente Apartments reserves the right to pre-authorise a security deposit of EUR 100 upon check-in. Please note that the amount of money collected can be increased based on the number of guests arriving. In case of a last minute booking with arrival after 20:00 Ambiente Apartments reserves the right to pre-authorise a security deposit of EUR 200.
Security deposit held on a credit card (via a pre-authorisation) or charged to a debit card will be refunded as per the issuing bank’s policy. Typically this may take between 3-10 working days.
Long-term bookings (1 month+)
If the reservation is made for a longer period, 1 month and more, Ambiente Apartments reserves the right to ask for a 20% deposit from the accommodation price to be paid in advance. If the reservation is cancelled up to 14 days before the check-in date, the deposit will be refunded. If cancelled later or in case of no-show, the deposit will not be refunded.
Whilst all reasonable efforts have been taken by Ambiente Apartments to ensure that bookings are able to proceed, we reserve the right to relocate any booking to accommodation of similar size and standard in special cases, such as overbooking. In exceptional circumstances Ambiente Apartments may find it necessary to cancel your booking. If this occurs Ambiente Apartments will refund any amount of money the Guest has paid which shall constitute a full and final settlement of any liability.
Ambiente Apartments cannot be held responsible for loss or damage to any belongings, or for injury sustained by the Guest or members of his/her party during their stay at the apartment except to the extent that such injury or loss or damage to any belongings is caused by the negligence or default of Ambiente Apartments.
Ambiente Apartments does not provide insurance for personal effects. Vehicles parked in the Ambiente Apartments car-parks are done so at the risk of the Customer. We strongly recommend that guests make their own arrangements for travel and motor insurances to cover any such losses.
Ambiente Apartments Team reserves the right to enter the apartment at any reasonable time for reasonable cause. This includes the undertaking of unforeseen (internal and external) remedial repairs together with any annual external re-decorations for which access to the inside of the apartment may be required.